We’ve posted FAQs from our webinars and will be updating these regularly. Check them out to get answers to your questions. If you don’t see an answer to your specific question, feel free to email us at: info@mytourguide.com.
We have received requests to add an introduction audio to tours and are in the process of making that happen. The introduction audio will be a general audio recording you can create to introduce your tour to the audience. It will not be associated with any specific tour stop or POI and it will automatically start playing when the customer launches your tour. If you’ve already created some tours, no worries, you will be able to add the introduction audio to your existing tours if you want.
We have uploaded a template to guide you through the tour creation process and posted it in our Community section. Please download the template to help you as you brainstorm your next tour location.
Hello,
I have great news for all the tour guides who have been waiting patiently for MyTourGuide.com to be compatible with Safari or Firefox browsers! We have just updated the site and it now supports the latest versions of both browsers. If you have an older version of these browsers, you can always give it a try, but you might consider updating to the latest free versions before logging in. I’ll paste the websites below where you can obtain the latest versions of these browsers.
Sincerely,
Paul Davis
MyTourGuide.com
To update your Firefox browser go to http://www.mozilla.com/en-US/firefox/personal.html
To update your Safari browser go to http://www.apple.com/safari/download/
We have uploaded a Create Tour Tutorial to the main Create Tour page.
Please note: If you cannot view the tutorial, you may have to update your Adobe Flash Player to version 10. The Adobe Flash update is available as a free download at:http://get.adobe.com/flashplayer/
Welcome to the MyTourGuide.com blog!
We have opened up our Early Access website for select tour guides to start working with our tour creation tools and provide feedback as we continue to develop our website.
We will be providing periodic updates on the progress of our Early Access development as we add new functionality and improve existing features.
